Shipping Info

Hello all! I float between different parts of Ontario but your order will likely ship from Grimsby, Ontario Canada. 

Canadians! Shipping is free - BUT there is no tracking information that comes with it. You can upgrade to include tracking if you wish, but there is an additional charge. 
Spend over $35CAD and get Free Tracked Shipping!

Americans! Your shipping is a flat fee, and includes Tracking! I use Chit Chats International, which helps me to ship your orders using USPS. You will receive an email with your tracking number when your order has shipped. 
Spend over $35CAD and get Free Shipping! 

Everyone Else! Welcome and I'm so happy that you're interested in something from my shop! Your order will be shipped using the Chit Chats service, and Asendia is the standard carrier for destinations outside of Canada/US. You will receive an email with your tracking number when your order has shipped. 

If you need your order by a specific date
MESSAGE ME BEFORE BUYING

 

Canadian Shipping Estimates

Shipped By: Est.Time
 Canada Post Lettermail
Within Ontario
3 Days
Rest of Canada
4 Days
Realistically? honestly... 3-8 Days


CANADIANS - Your Free Shipping Might Take a LONG TIME.
Listen, you know what Canada Post is like. And your order is probably a little envelope, so it ends up in a pile. I will ONLY offer refunds if your item has not arrived 4 WEEKS after it was sent out. 

Outside of Canada Shipping Estimates

 Shipped By:

 

Est. Time

USPS First-Class Mail

2-7 Days

Asendia International Priority Tracked

United Kingdom

5-12 Days

 

Australia

3-4 Weeks

Elsewhere???

2-4 Weeks


If you have any problems with your order, please look into the tracking information. You may also wish to contact your local post office for further information if your package seems to be lost.
I am not responsible for your package once it has been delivered to the post office. Sadly, I am not able to track down your package for you if it seems to be slow or has disappeared. Please do your own due diligence to find it!
If you have had no luck with the tracking information, or your post office, then please let me know and I will see what I can do. 

RETURNS

All Sales Are Final! This includes Pre-Orders!
Mini Escape Goat does not accept returns or exchanges. 

QUALITY

I do my very best to make sure that all my products are of high quality, reflect what you see online, and are packaged up safely and securely.
If you are unhappy with your product, please contact me right away! Unhappy customers make me unhappy and I have a physical need to solve your problem.